Ecommerce

Definition

The buying and selling of goods or services over the internet through websites, mobile apps, or other digital platforms. Ecommerce involves extensive personal data processing including customer information, payment details, purchase history, browsing behavior, shipping addresses, and communications. From a privacy perspective, ecommerce businesses must comply with multiple regulations—privacy laws governing customer data, payment card industry standards for payment security, consumer protection laws, and sector-specific requirements. Key privacy considerations include transparent privacy policies, secure payment processing, appropriate data retention, protection against fraud, international transfer compliance for global operations, and respecting customer rights. Ecommerce sites should implement SSL encryption, PCI DSS compliance for payments, clear cookie notices, secure account features, and privacy-by-design principles. The growth of ecommerce makes privacy compliance both more critical and more complex.

Applicable Laws & Regulations

  1. 1GDPR - Applicable to EU customer data
  2. 2CCPA/CPRA - Applicable to California customers
  3. 3PCI DSS - Payment card data security standards

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