Identity Verification

The process of confirming that a person is who they claim to be, typically required before providing access to personal data or processing privacy rights requests. Identity verification balances privacy protection (ensuring data goes to the right person) with access facilitation (not creating unreasonable barriers). Verification methods range from simple (matching provided information to records) to rigorous (document verification, biometric confirmation, knowledge-based authentication). The appropriate verification level depends on sensitivity of data, risk of disclosure to wrong person, and the context. For GDPR access requests, verification should be proportionate—don't require more information than necessary. For CCPA requests, businesses can require reasonable verification but must provide at least two methods. Organizations should establish clear verification procedures, document verification methods used, balance security with accessibility, avoid verification that collects excessive new data, and maintain records of verification outcomes.